At Toolzfy ("we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://toolzfy.in and use our services.
This policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and incorporates GDPR best practices for international users.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you use our services:
- Contact Information: Email address (if you contact us or subscribe to newsletters)
- Files You Upload: For tools that require file processing (e.g., PDF tools, image tools)
- Calculator Inputs: Numbers and data you enter (processed locally, not stored)
- Feedback: Comments, suggestions, or bug reports you send us
1.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Log Data: IP address, browser type, browser version, pages visited, time spent on pages, date/time of visit
- Device Information: Device type, operating system, screen size, language preferences
- Usage Data: Tools used, features accessed, click patterns (anonymized)
- Cookies: See our Cookie Policy for details
2. How We Use Your Information
We use collected information for the following purposes:
- ✅ Service Provision: To process files and provide requested tool functionality
- ✅ Communication: To respond to your queries and send important updates
- ✅ Improvement: To analyze usage patterns and improve our tools
- ✅ Security: To detect and prevent fraud, abuse, or technical issues
- ✅ Legal Compliance: To comply with applicable laws and regulations
- ✅ Analytics: To understand how users interact with our services
3. File Processing & Data Retention
3.1 Client-Side Processing
Most of our tools process files entirely in your browser. This means your files never leave your device and are not transmitted to our servers. This applies to tools like:
- JSON formatters and validators
- Most text and word tools
- Calculators (BMI, EMI, GST, etc.)
- Code formatters and minifiers
- QR code generators
3.2 Server-Side Processing
For tools requiring server processing (large file conversions, OCR, image enhancement):
- 📤 Files are uploaded over encrypted HTTPS connection
- ⏱️ Files are processed and result is returned
- 🗑️ All files (uploaded and generated) are automatically deleted within 1 hour
- 🔒 Files are stored in isolated containers during processing
- 👁️ No human reviews uploaded files
3.3 Data Retention
| Data Type | Retention Period |
|---|---|
| Uploaded files | Maximum 1 hour |
| Generated/processed files | Maximum 1 hour |
| Server logs | 30 days |
| Analytics data (anonymized) | 26 months |
| Email communications | 2 years |
| Newsletter subscriptions | Until you unsubscribe |
4. Information Sharing & Disclosure
We DO NOT sell, rent, or trade your personal information.
We may share information only in these limited circumstances:
- Service Providers: Third-party vendors who help us operate (hosting, analytics, email delivery) - all bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or government request
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- Business Transfers: In case of merger, acquisition, or asset sale (with prior notice)
- With Your Consent: When you explicitly agree to share information
5. Third-Party Services
Toolzfy uses the following third-party services:
- Google Analytics: For website analytics (anonymized)
- Google AdSense: For displaying advertisements (uses cookies)
- Cloudflare: For CDN and security
- Hostinger: For web hosting
Each service has their own privacy policies. We recommend reviewing them.
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.
7. Advertising
We display ads through Google AdSense. Google may use cookies and web beacons to serve ads based on your previous visits to our website and other websites. You can opt out of personalized advertising by visiting Google Ads Settings.
8. Your Rights (DPDP Act 2023)
Under the Indian DPDP Act 2023, you have the following rights:
- Right to Access: Request a copy of your personal data we hold
- Right to Correction: Update inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
- Right to Grievance Redressal: File complaints with our Data Protection Officer
- Right to Nominate: Nominate someone to exercise rights on your behalf
To exercise these rights, email us at privacy@toolzfy.in
9. Data Security
We implement industry-standard security measures:
- 🔒 SSL/TLS encryption for all data in transit
- 🔒 Encrypted storage for any retained data
- 🔒 Regular security audits and penetration testing
- 🔒 Access controls - only authorized personnel can access systems
- 🔒 DDoS protection via Cloudflare
- 🔒 Regular backups with encryption
10. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@toolzfy.in and we will delete it.
11. International Data Transfers
Your data is primarily processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequate protection measures.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we'll notify you via email (if subscribed) or a prominent notice on our website.
13. Grievance Officer
As per the Indian DPDP Act 2023, our Grievance Officer details:
Name: Toolzfy Privacy Team
Email: privacy@toolzfy.in
Response Time: Within 30 days as per DPDP Act
Working Hours: Monday-Friday, 10 AM - 6 PM IST
14. Contact Us
For any questions or concerns about this Privacy Policy:
- 📧 Email: privacy@toolzfy.in
- 📧 General: hello@toolzfy.in
- 🌐 Website: Contact Page
Disclaimer: This Privacy Policy is provided for informational purposes. While we strive to keep it accurate and current, please consult with a legal professional for your specific compliance needs.